/* ==========================================================
   MARCUS-IA — SUPPORT CENTER
   Styles communs aux pages Support, Aide, Tickets et Formulaires
   ========================================================== */

.support-page {
    --support-blue: #2563eb;
    --support-blue-dark: #1d4ed8;
    --support-blue-soft: #eff6ff;
    --support-green: #059669;
    --support-green-soft: #ecfdf5;
    --support-orange: #d97706;
    --support-orange-soft: #fff7ed;
    --support-red: #dc2626;
    --support-red-soft: #fef2f2;
    --support-purple: #7c3aed;
    --support-purple-soft: #f5f3ff;
    --support-text: #172033;
    --support-muted: #64748b;
    --support-border: #dce5f1;
    --support-surface: #ffffff;
    --support-surface-soft: #f8fafc;
    --support-shadow: 0 16px 45px rgba(15, 23, 42, 0.08);
}

/* Panel principal */

.support-page .account-panel {
    padding: 30px;
}

.support-page .account-panel > h2 {
    margin-top: 8px;
    font-size: 1.45rem;
    letter-spacing: -0.025em;
}

.support-page .account-panel > p {
    max-width: 900px;
    margin-bottom: 0;
}

/* Liste et cartes */

.support-page .account-action-list {
    gap: 14px;
    margin-top: 25px;
}

.support-page .account-action {
    position: relative;
    min-height: 80px;
    padding: 18px 20px;
    border: 1px solid var(--support-border);
    border-radius: 17px;
    background:
        linear-gradient(
            135deg,
            rgba(255, 255, 255, 1),
            rgba(248, 250, 252, 0.72)
        );
    box-shadow: 0 3px 12px rgba(15, 23, 42, 0.025);
    transition:
        transform 180ms ease,
        border-color 180ms ease,
        box-shadow 180ms ease,
        background 180ms ease;
}

.support-page a.account-action:hover,
.support-page button.account-action:hover {
    transform: translateY(-2px);
    border-color: rgba(37, 99, 235, 0.38);
    background: #ffffff;
    box-shadow: 0 12px 26px rgba(15, 23, 42, 0.08);
}

.support-page .account-action > div {
    min-width: 0;
    flex: 1;
}

.support-page .account-action strong {
    margin-bottom: 5px;
    color: var(--support-text);
    font-size: 0.98rem;
    line-height: 1.35;
}

.support-page .account-action span {
    display: block;
    color: var(--support-muted);
    font-size: 0.88rem;
    line-height: 1.55;
}

.support-page .account-action > b {
    display: grid;
    min-width: 35px;
    height: 35px;
    place-items: center;
    flex: 0 0 auto;
    border-radius: 11px;
    background: var(--support-blue-soft);
    color: var(--support-blue);
    font-size: 0.88rem;
    white-space: nowrap;
}

/* ==========================================================
   FORMULAIRES
   ========================================================== */

.support-page .account-form {
    margin-top: 25px;
}

.support-page .account-form .account-action-list {
    gap: 18px;
}

.support-page .account-form label.account-action {
    display: block;
    min-height: auto;
    padding: 20px;
    cursor: default;
}

.support-page .account-form label.account-action:hover {
    transform: none;
    border-color: var(--support-border);
    box-shadow: 0 3px 12px rgba(15, 23, 42, 0.025);
}

.support-page .account-form label.account-action > div {
    width: 100%;
}

.support-page .account-form label strong {
    margin-bottom: 10px;
    font-size: 0.94rem;
}

.support-page .account-form input:not([type="hidden"]),
.support-page .account-form select,
.support-page .account-form textarea {
    display: block;
    width: 100%;
    min-width: 0;
    margin: 0;
    border: 1px solid #cfd9e7;
    border-radius: 12px;
    background: #ffffff;
    color: var(--support-text);
    font: inherit;
    font-size: 0.94rem;
    line-height: 1.45;
    box-shadow: inset 0 1px 2px rgba(15, 23, 42, 0.025);
    transition:
        border-color 160ms ease,
        box-shadow 160ms ease,
        background 160ms ease;
}

.support-page .account-form input:not([type="hidden"]),
.support-page .account-form select {
    min-height: 48px;
    padding: 0 14px;
}

.support-page .account-form textarea {
    min-height: 130px;
    padding: 13px 14px;
    resize: vertical;
}

.support-page .account-form textarea[rows="6"] {
    min-height: 175px;
}

.support-page .account-form input::placeholder,
.support-page .account-form textarea::placeholder {
    color: #94a3b8;
    opacity: 1;
}

.support-page .account-form input:focus,
.support-page .account-form select:focus,
.support-page .account-form textarea:focus {
    outline: none;
    border-color: var(--support-blue);
    background: #ffffff;
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.12);
}

.support-page .account-form select {
    cursor: pointer;
}

.support-page .account-form button.account-action {
    width: 100%;
    min-height: 74px;
    border-color: transparent;
    background:
        linear-gradient(
            135deg,
            var(--support-blue),
            var(--support-blue-dark)
        );
    color: #ffffff;
    font: inherit;
    text-align: left;
    cursor: pointer;
}

.support-page .account-form button.account-action strong,
.support-page .account-form button.account-action span {
    color: #ffffff;
}

.support-page .account-form button.account-action span {
    opacity: 0.82;
}

.support-page .account-form button.account-action > b {
    background: rgba(255, 255, 255, 0.16);
    color: #ffffff;
}

.support-page .account-form button.account-action:hover {
    border-color: transparent;
    background:
        linear-gradient(
            135deg,
            #1d4ed8,
            #1e40af
        );
}

/* ==========================================================
   GRILLES DU CENTRE D'AIDE
   ========================================================== */

.support-page .support-category-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px;
    margin-top: 25px;
}

.support-page .support-category-card {
    position: relative;
    display: flex;
    min-height: 145px;
    flex-direction: column;
    padding: 21px;
    overflow: hidden;
    border: 1px solid var(--support-border);
    border-radius: 18px;
    background: #ffffff;
    color: inherit;
    text-decoration: none;
    box-shadow: 0 5px 18px rgba(15, 23, 42, 0.04);
    transition:
        transform 180ms ease,
        border-color 180ms ease,
        box-shadow 180ms ease;
}

.support-page .support-category-card:hover {
    transform: translateY(-3px);
    border-color: rgba(37, 99, 235, 0.38);
    box-shadow: 0 16px 34px rgba(15, 23, 42, 0.09);
}

.support-page .support-category-icon {
    display: grid;
    width: 44px;
    height: 44px;
    place-items: center;
    margin-bottom: 15px;
    border-radius: 13px;
    background: var(--support-blue-soft);
    font-size: 1.25rem;
}

.support-page .support-category-card h3 {
    margin: 0;
    color: var(--support-text);
    font-size: 1rem;
}

.support-page .support-category-card p {
    margin: 7px 0 16px;
    color: var(--support-muted);
    font-size: 0.87rem;
    line-height: 1.5;
}

.support-page .support-category-link {
    margin-top: auto;
    color: var(--support-blue);
    font-size: 0.84rem;
    font-weight: 750;
}

/* ==========================================================
   BARRE DE RECHERCHE
   ========================================================== */

.support-search {
    position: relative;
    margin-top: 24px;
}

.support-search input {
    width: 100%;
    min-height: 54px;
    padding: 0 18px 0 49px;
    border: 1px solid var(--support-border);
    border-radius: 15px;
    background: #ffffff;
    color: var(--support-text);
    font: inherit;
    font-size: 0.95rem;
    box-shadow: 0 5px 18px rgba(15, 23, 42, 0.04);
}

.support-search::before {
    position: absolute;
    top: 50%;
    left: 18px;
    z-index: 1;
    transform: translateY(-50%);
    content: "⌕";
    color: var(--support-muted);
    font-size: 1.35rem;
}

.support-search input:focus {
    outline: none;
    border-color: var(--support-blue);
    box-shadow: 0 0 0 4px rgba(37, 99, 235, 0.11);
}

/* ==========================================================
   NOUVEAUTES
   ========================================================== */

.support-page .news-item {
    align-items: flex-start;
}

.support-page .news-version {
    display: inline-flex;
    margin-bottom: 8px;
    padding: 5px 9px;
    border-radius: 999px;
    background: var(--support-blue-soft);
    color: var(--support-blue);
    font-size: 0.75rem;
    font-weight: 800;
}

.support-page .news-date {
    margin-top: 7px;
    color: #94a3b8;
    font-size: 0.78rem;
}

/* ==========================================================
   ETAT DES SERVICES
   ========================================================== */

.support-page .service-status {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    padding: 6px 10px;
    border-radius: 999px;
    font-size: 0.76rem;
    font-weight: 800;
}

.support-page .service-status::before {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    content: "";
}

.support-page .service-status.operational {
    background: var(--support-green-soft);
    color: var(--support-green);
}

.support-page .service-status.operational::before {
    background: var(--support-green);
}

.support-page .service-status.warning {
    background: var(--support-orange-soft);
    color: var(--support-orange);
}

.support-page .service-status.warning::before {
    background: var(--support-orange);
}

.support-page .service-status.outage {
    background: var(--support-red-soft);
    color: var(--support-red);
}

.support-page .service-status.outage::before {
    background: var(--support-red);
}

/* ==========================================================
   TICKETS
   ========================================================== */

.support-page .ticket-count {
    display: grid;
    min-width: 38px;
    height: 38px;
    place-items: center;
    border-radius: 12px;
    background: var(--support-surface-soft);
    color: var(--support-text);
    font-size: 0.9rem;
    font-weight: 800;
}

.support-page .ticket-count.open {
    background: var(--support-blue-soft);
    color: var(--support-blue);
}

.support-page .ticket-count.waiting {
    background: var(--support-orange-soft);
    color: var(--support-orange);
}

.support-page .ticket-count.resolved {
    background: var(--support-green-soft);
    color: var(--support-green);
}

/* ==========================================================
   ARTICLE D'AIDE
   ========================================================== */

.support-article {
    max-width: 900px;
}

.support-article h2 {
    margin-top: 0;
}

.support-article h3 {
    margin: 28px 0 10px;
    color: var(--support-text);
    font-size: 1.1rem;
}

.support-article p,
.support-article li {
    color: var(--support-muted);
    line-height: 1.75;
}

.support-article ol,
.support-article ul {
    padding-left: 22px;
}

.support-note {
    margin: 22px 0;
    padding: 17px 18px;
    border: 1px solid #bfdbfe;
    border-radius: 14px;
    background: var(--support-blue-soft);
    color: #1e40af;
    line-height: 1.65;
}

/* ==========================================================
   RESPONSIVE
   ========================================================== */

@media (max-width: 900px) {
    .support-page .support-category-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 760px) {
    .support-page .account-panel {
        padding: 21px 17px;
    }

    .support-page .account-action {
        min-height: 74px;
        padding: 16px;
    }

    .support-page .account-action > b {
        min-width: 32px;
        height: 32px;
    }

    .support-page .account-form label.account-action {
        padding: 17px;
    }

    .support-page .account-detail-header h1 {
        font-size: 1.7rem;
    }
}

@media (max-width: 480px) {
    .support-page .account-action {
        gap: 12px;
    }

    .support-page .account-action span {
        font-size: 0.83rem;
    }

    .support-page .account-form button.account-action {
        align-items: center;
    }
}